Making A Claim After A Dental Injury Or Emergency



Making A Claim After A Dental Injury Or Emergency


When you have the treatment

UDENZ Supplementary Insurance is included in your dental payment plan. This can help you with unexpected dental injuries or dental emergencies, whether you're at home or abroad.


If you have experienced a dental injury and have received eligible dental treatment* as a result of this you'll be asked to either:

Sign a dental insurance claim form by the dentist who has treated you, so that they can claim back the cost of your treatment from us, or;

Pay the dentist for your treatment at the time of your visit, and retain your receipt so that you can submit a dental claim to us


If you pay for emergency dental treatment it's important to ensure that you receive written documentation of the treatment you receive, on the dental practice's headed paper, and that you have a copy of the dentist's signature.

How to make a claim

Please select the type of claim you'd like to make from the drop down below.
If you've had temporary emergency dental treatment and were 40+ miles away from your dentist
If you’re a UDENZ Emergency patient and have had temporary emergency dental treatment
If you've had out of hours emergency treatment or an out of hours telephone consultation
If you've had dental treatment in hospital
If you've had temporary emergency dental treatment overseas


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